Calix has unveiled its next-generation Broadband Platform powered by agentic AI and built on Google Cloud’s infrastructure. This represents a significant transformation in how broadband service providers can leverage AI to streamline operations, accelerate innovation, and enhance subscriber experiences.
AI-Powered Infrastructure
The platform has been supercharged with agentic AI and built on Google Cloud’s AI and data infrastructure, including Vertex AI and Gemini models. This strategic alliance leverages Google Cloud’s telecommunications expertise to provide a scalable and secure foundation.
Calix has built a multi-layered architecture featuring a rich data layer, knowledge graphs, machine learning, and Retrieval-Augmented Generation (RAG). This ensures that large language models are not only accurate but also contextually aware, leading to more informed and effective AI agents.
| Component | Technology |
|---|---|
| AI Platform | Google Cloud Vertex AI |
| Language Models | Gemini models |
| Architecture | RAG with knowledge graphs |
| Agent Development | Google Cloud Agent Development Kit |
Operational Transformation
The platform fundamentally transforms how broadband service providers operate through agentic AI solutions purpose-built for broadband, automating workflows and boosting efficiency across operations:
- Simplified Operations: Automated workflows replace manual processes
- Faster Innovation: Intelligent decision-making agents enable personalized subscriber experiences and rapid service launches
- Increased Value: Maximize ROI and future-proof business models while reducing resource constraints
Industry Impact: According to McKinsey, AI could add trillions in value to the telecommunications industry. Calix’s platform is positioned to capitalize on this potential.
Calix Agent Workforce
At the heart of this revolution is the Calix Agent Workforce, designed to augment human teams with secure, trusted, and actionable AI. The Agent Workforce automates complex tasks, freeing teams to focus on higher-value activities.
Integration with Google Cloud’s Vertex AI, Agent Development Kit, and Gemini ensures the platform is powerful, secure, and reliable. This strategic architecture empowers BSPs to deploy agentic AI confidently with secure, scalable, and context-aware automation.
Industry Implications
This announcement represents a fundamental shift in the broadband landscape. By partnering with Google Cloud and embracing agentic AI, Calix is empowering broadband service providers to thrive in the AI era, benefiting providers, subscribers, and communities.
As Michael Weening, president and CEO of Calix, stated, “AI is here, and it is changing everything.” With Calix and Google Cloud leading the charge, the future of broadband infrastructure is positioned for significant transformation through intelligent automation and enhanced operational efficiency.
