In the escalating cyber warfare landscape, enterprises are seeking solutions to streamline their defenses. Commvault is addressing this need with conversational AI for cyber resilience, leveraging natural language to manage data protection through interfaces like ChatGPT Enterprise and Claude. This represents a significant shift, transforming complex security tasks into simple dialogues.
This move targets the complexity of managing data protection workflows as AI adoption increases. Commvault’s Model Context Protocol (MCP) server serves as a crucial bridge, ensuring that these AI-driven interactions are secure, compliant, and aligned with enterprise policies.
Commvault anticipates a future where managing your entire backup and recovery strategy is as simple as asking a question. Their integration aims to create a world where configuring, monitoring, and executing resilience tasks occurs through everyday conversations.
This eliminates the need to navigate complex interfaces or command lines, replacing them with natural language requests that are processed securely and efficiently.
Key Benefits at a Glance
Commvault’s conversational AI offers several key advantages:
- Conversational Simplicity: Manage resilience tasks through natural, everyday dialogue.
- Trusted Automation: AI-assisted interactions are governed by enterprise-grade security, access, and compliance controls.
- Faster, Clearer Operations: Check backup status, launch jobs, and view protection coverage in seconds.
- Comprehensive Coverage: Supports all protected workloads across SaaS, cloud, and hybrid environments.
Commvault envisions a seamless interaction between users and their data protection infrastructure. Consider this example exchange:
User: "Is my instance of Docusign backed up?" GenAI response: "You don’t have a Docusign backup set up yet. Would you like me to set that up so that you have the necessary configuration in place?" User: "Yes." GenAI response: "Perfect, I’ll set that up for you now," followed by job IDs and prompts for scheduling backups.
This demonstrates that the AI is not just answering questions, but also taking action securely and automatically.
Commvault emphasizes that security is paramount. Every interaction flows through their policy-based MCP server, managing authentication, access, and encryption. Commvault states that they do not train external AI models with customer data, ensuring that sensitive information remains protected under their stringent privacy and security policies.
External GenAI platforms, such as ChatGPT Enterprise and Claude, operate under their own customer-managed controls, adding another layer of security.
“At Commvault, we’re moving beyond conversational interfaces to enable agentic resilience – where AI can act on behalf of teams, safely and transparently,” says Pranay Ahlawat, Chief Technology and AI Officer at Commvault. “We’re giving enterprises the foundation to automate recovery and protection workflows within the guardrails of the NIST Risk Management Framework – auditable, policy-driven, and role-based access controlled. This is how we bring simplicity and trust together in the age of AI operations.”
Commvault’s conversational resilience capabilities will roll out in alignment with supported enterprise GenAI platforms. Further integrations are being evaluated.
The MCP server is scheduled for private early access in November at Commvault SHIFT 2025, with public early access targeted for early 2026 and general availability in spring 2026.
Commvault’s move towards conversational AI aims to simplify data protection and change how humans interact with complex systems. As AI continues to permeate the enterprise, more vendors are expected to adopt similar strategies, blurring the lines between technology and natural human interaction.
