Pixel Watch 5 users encountered a bug where Gemini simply would not respond to queries. Instead, the assistant reportedly offered canned replies like I’m just a speech/text model, I can’t do that
or I’m having a hard time fulfilling your request.
The failure hit core functionality directly, including setting timers or managing smart home devices.
Multiple reports surfaced on Reddit, with users describing repeated failures during what should have been routine voice interactions, a feature Google has marketed as central to the device. One report noted Gemini couldn’t handle even the most basic tasks.
Google’s Fix Rolls Out
On September 16, 2026, Google confirmed the issue was fixed. A company representative stated, Our Google teams have fixed the issue, and the update has officially rolled out.
The update restores the watch’s ability to manage home devices and other Gemini-dependent functions, according to Google.
The company also thanked users for their patience during the outage. What actually caused the failure in the first place remains unexplained.
The Pixel Watch 5 leans heavily on AI to justify its premium positioning. Beyond Gemini, the device offers more precise GPS route tracking and real time workout data, but on wrist access to a voice assistant is one of its bigger selling points. When that core feature breaks, it doesn’t just annoy users. It undercuts the entire pitch for buying a smartwatch over a cheaper alternative.
Google’s response here was fast by industry standards, and that speed says something about how seriously it’s treating the Pixel Watch line. Whether the company shares more about what caused the outage, or simply moves on once stability returns, will say a lot about how transparent Google plans to be with this product going forward.
Hashlytics Take
A wrist worn assistant that stops answering basic commands isn’t a minor bug, it’s a direct hit to the reason people buy these devices in the first place. Phones can absorb an AI hiccup because you have a dozen other ways to get something done. A watch’s entire pitch is that you don’t need to reach for your phone, and Gemini failing here means the watch quietly became just a fitness tracker for however long the outage lasted. Google fixing it fast is good. Not explaining what broke is the part worth watching, especially as more of these devices ship with AI as the headline feature rather than a bonus.
Follow Hashlytics on Bluesky, Facebook, LinkedIn , Telegram and X to Get Instant Updates
