The July Patch Created a Battery Crisis
Users report a dramatic decline in battery performance right after installing the recent July security update. The issue hits both the Galaxy S25 Ultra and Galaxy S24 Ultra. Battery life that was previously normal now depletes rapidly, even with minimal screen-on time.
Real User Reports Show Severity
The problem isn’t anecdotal. One Galaxy S25 Ultra owner on the Samsung Community forum reported their phone dropping from 85% to 5% by midday with only two hours of screen-on time. That same device is now losing 5 to 7 percent battery per hour while sitting idle, a pattern that started post-update.
A Galaxy S24 Ultra owner reported similar issues. Their phone once lasted a full day comfortably. Now it struggles to make it through the afternoon.
Additional Problems Beyond Battery
Battery drain isn’t the only issue users are experiencing. Across multiple forum threads, owners also report:
- Devices running significantly hotter than before the update
- Noticeably slower charging speeds
- Performance degradation and stuttering
The consistency of these reports across both models suggests a systemic problem with the July patch itself, not isolated hardware failures.
Samsung Has Not Responded
As of now, Samsung has not issued an official statement acknowledging the widespread reports. There’s no confirmation of a fix or any timeline for resolution. Affected users are essentially waiting in the dark, hoping a future software update will address the damage introduced by this one.
The growing number of complaints across Samsung’s community forums makes it clear this is a significant user experience problem affecting premium smartphone owners.
Samsung’s silence is problematic. These are flagship devices, some costing over $1,000. Users expect either a quick fix or at minimum an acknowledgment that Samsung knows about the issue and is working on it. Premium pricing comes with an implicit promise of premium support, and right now that promise feels broken.
The real question isn’t just when Samsung will acknowledge these issues. It’s whether they’re already working on a fix and simply haven’t communicated it, or whether they’re still investigating. Either way, the radio silence needs to end soon before user frustration turns into widespread negative sentiment about Samsung’s software quality.
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